Work experience & portfolio
Part Time User Experience Design (Fundamentals)
Xccelerate
09/20 - 11/20
Timed test - loan application flow
-
One of the course work is a timed test - 1hr
-
To create an online personal loan application flow for a loan lending app
-
There are several must have information to be collected
-
And there are certain pain points to be addressed : eg. the users opt out easily during the process, and will give up at the step of uploading photos of documents
Ideas & thoughts from the exercise
-
Under limited time, I spent some to try the full process on other platforms
-
I came up with a Information hierarchy :
-
Contact information ( important - can remind user even when they drop out)
-
Loan details
-
Personal Information
-
Photos of documents needed
-
-
How to reduce dropping out :
-
Indicate time needed of the application
-
Add reminders to users before application start
-
Encourage users before the hardest step
-
Encourage and thanks user after the completion of application
-
Project - build your application interface
-
I chose to revamp / develop more on a coffee ordering application
